FAQs • Canon City, CO • CivicEngage

My water tastes like medicine, what should I do?: For any type of taste and/or odor concern, please contact the Water Treatment Plant at 719-269-9019 for information.

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Public Works

1. Who is responsible to clean the ditch in front of my house?: All persons are required to keep the gutters and ditches for drainage or irrigation that may extend along any highway between the center of such highway and the tenements and grounds occupied by them clear off all obstructions to the free flow of water therein so that there will be no overflow of water there from. (Municipal Code 12.16.020)

2. How often do you grade the gravel streets?: Gravel streets are graded monthly. Streets that carry an average daily traffic load of greater than 200 vehicles per day also receive an annual application of Magnesium Chloride.

3. What does the Chip Seal Project consist of?: Between six and seven miles of streets are prepared each year by cutting out and replacing deteriorated areas of asphalt and in some areas a surface skin patch is installed as a leveling course. Usually at the end of August each year it takes approximately one week to install the oil and chips (3/8 inch gravel). This process seals the surface of the asphalt and provides an improved wearing surface.

4. Who is responsible to maintain the water meter pit that serves my property?: The Cañon City Water Department maintains the meter pit or curbstop box, the meter shut-off or curbstop valve, the water meter, and the water service line between the water main in the street and the meter shut-off valve or curbstop valve, whichever is closest to the property line. Any vault or meter pit containing a meter greater than 1-inch in diameter is the property owners’ responsibility to maintain.

5. My water tastes like medicine, what should I do?: For any type of taste and/or odor concern, please contact the Water Treatment Plant at 719-269-9019 for information.

6. How can I find out about the quality of my drinking water?: The Cañon City Water Department prepares an annual Water Quality Report that is mailed to all customers. If you would like a copy contact the Water Department at 719-269-9022.

7. Where does my drinking water come from?: Raw water is pumped from the Arkansas River to a 48 million gallon settling pond. After settling, the water is then pumped to the Water Treatment Plant located at 103 Tunnel Drive. The water is then treated, settled and filtered. Finally, fluoride is adjusted to optimal level and chlorine is added for disinfection prior to entering the water distribution system.