Online Services

Finance Department - Utility Billing

The Water Billing Department main office number is 719-269-9015. Call this number to establish service, modify existing services, or to ask questions about services and billing or email

After hours emergency: 719-276-5600 (Central Dispatch Police Department)

Click on this link to make a payment online: Online Billing and Utilities Inquiry 

Address Change Form - To Change billing addresses or information. Make sure your information on file is current.

Final Request Form - Used by title companies to obtain final balances due prior to closing on the sale of a property.

Authorization to Release Combined Utility Billing Information - Documentation that someone, other than the property owner, has the right to make changes on the utility account.

Rate Information

Return to the Finance Department page.

During the Special City Council meeting on December 18, 2017, City Council approved a change to water billing and rates. Effective January 1, 2018, water billing will occur on a monthly basis instead of quarterly. Monthly bills will go out approximately on the 26th of the month and will be due by the 25th of the following month. All auto payments will be taken the 20th of the month. During this time residences and businesses will continue to be billed under the 2017 water rates. Starting April 1, 2018, the new water rates will be in effect.

The adopted Ordinance No. 45, Series 2017: Schedule D can be viewed on the City’s website at: An insert regarding the new monthly billing will be included in every billing cycle.

2017 vs 2018 water rate comparison table

                    Contact Us                                  

Teresa DiOrio 
Senior Acct. Tech
Utility Billing 

Becky McKinney
Senior Acct Tech
Utility Billing

Mailing Address 

P.O. Box 1460 
Cañon City, CO 81215 

Physical Address 

128 Main Street 
Cañon City, CO 81212 

 Phone: 719-269-9015 
Fax: 719-269-9006 
Hours: 8am-5pm (M-F)