The Communications staff of the Canon City Police Department provides a crucial link between citizens needing assistance and law enforcement officers or emergency medical responders. Working hectic shifts with multiple tasks, dispatchers daily answer questions, help make resource referrals and, often, save lives.

The Communications Center dispatches for the Canon City Police Department and the Canon City Fire District. On occasion, the center also dispatches for the Canon City Public Works Department, Flight for Life and any officer on the National Law Enforcement radio channel.

In addition to answering six regular business phone lines, and "Crimestoppers" for the entire Fremont County, the dispatchers are also responsible for four 911 lines. The Canon City Center serves as a backup for the 911 system at the Florence Police Department. The advanced 911 equipment allows the dispatcher to determine where an emergency call was placed from.

All the Communications staff are Emergency Medical Dispatch certified, enabling them to offer medical assistance over the phone to persons calling in for help until emergency medical responders arrive on scene.