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Frequently
Asked Questions
Click here to review a copy of the City-published "Guide to Regulations,
Services and Agencies in the Community"
CITY CLERK
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How do I request a copy of a
City record?
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Is there a charge for copies of
records?
CITY
COUNCIL
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When does the City
Council meet?
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How do I find out if a
special meeting has been called?
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Which Council member
represents my District?
MEETINGS:
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If I'm not on
the Council agenda, may I speak at Council meetings?
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How to I
review a copy of Council packet materials for each meeting?
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If I have an
issue I want the Council to take action on, how do I get that item on a
Council agenda?
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If I can't
attend a meeting, how can I know what happened?
MISCELLANEOUS:
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How can I
determine if a property is inside City Limits?
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How do I
determine the zoning of a property?
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Does the City
provide fire protection services?
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Does the City
provide sewer service?
UTILITIES:
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How much do I
pay for my water?
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How often
will I be billed for water service?
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I own several
properties in town that I rent out. May I place the water bill in
my tenant's name?
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I have a question about the amount I'm being charged for my stormwater
utility fee. Is there a way to have this double checked?
PUBLIC WORKS:
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Who is responsible to clean the ditch in front of my house?
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How often do you grade the gravel streets?
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What does the Chip Seal Project consist of?
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Who is responsible to maintain the water meter pit that serves my property?
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My water tastes like medicine, what should I do?
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How can I find out about the quality of my drinking water?
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Where does my drinking water come from?
CITY CLERK
How do I request a copy of a
City record?
The City Clerk is
the official custodian of all records of the City. Requests for
records may be submitted to the City Clerk on a form provided for that
purpose. (Click
here for a Records Request form)
Is there a charge for copies of
records?
Yes, there is a nominal
charge for copies, as well as research fees for those items that must be
researched or items that must be retrieved from archives. (Click
here for a list of document charges)
CITY
COUNCIL
When does the City
Council meet?
Regular City Council meetings
are generally held the first and third Monday of each month,
barring holidays. The Council meets on the fourth Monday of
every month to address only Liquor Licensing issues. Special
meetings may be called by any three members of the Council. (Click
here
for current meeting calendar)
How do I find out if a
special meeting has been called?
Notice of special
meetings is provided through posting to this web site, and through
formal posting on the bulletin board in the main lobby of City
Hall, 128 Main Street. You may also call the City Clerk's
Office for information regarding any meetings (269-9011).
Which Council member
represents my District?
Once elected, all Council
members represent you. However, the City Charter requires
that four of the seven Council
members reside in four separate
districts of City limits.
(Click
here for district maps)
MEETINGS:
If I'm not on
the Council agenda, may I speak at Council meetings?
The
City Council agenda has an item on the agenda for Citizens to address
them on items that are not on the agenda. Generally, you will be
given 5 minutes to speak on a topic. A
Citizens Request to Speak form
must be filled out and submitted to
the City Clerk prior to the start of the meeting, and speakers are
requested to adhere to the
Rules for Participation Policy
adopted
by the City Council.
How to I review
a copy of Council packet materials for each meeting?
Packet materials are attached to each item
on the agenda for Regular City Council Meetings and are available to
view on this web site
(click here)
or are made available for review at the
Public Library or the City Clerk's Office at 128 Main Street.
If I have an
issue I want the Council to take action on, how do I get that item on a
Council agenda?
Agendas for meetings are set based
upon the need to address the business of the Council and/or City.
Agendas must be posted prior to the meetings, and are set some times
several days prior to the meeting taking place. Agenda items are
determined based upon the Council's task list, prioritized assignments
given to staff, and issues of business from citizens having filed
applications based on the Code, City policies, etc (such as a zone
change applications, liquor license applications, street closure
requests, etc.). While meetings are open to the public, they are
not considered public forums, and therefore, miscellaneous items
typically are not added to any agenda for interactive discussion and/or
action by the Council. For an item to be added to the agenda, the
item must first be identified as bona fide City business which is within
the scope of authority of the City and meets the City's goals,
objectives, tasks and policies. Citizens with a concern or issue
they would like addressed through action by the Council should first
contact City Council members individually to develop a majority who wish
to adopt a citizen's idea or concern as a task/priority of the City.
If I can't
attend a meeting, how can I know what happened?
City Council meetings and City Planning Commission
meetings are broadcast live, and typically re-broadcast, on the City's
Government Access Channel 19. Minutes are generated for both of
these meetings, as well as the General Government and Public Works
Committees and the Board of Adjustment. You may contact the City
Clerk's Office (269-9011) for copies of minutes.
MISCELLANEOUS:
How can I
determine if a property is inside City Limits?
Our
Streets Guide will assist you in determining if specific addresses
are inside City limits.
How do I
determine the zoning of a property?
Our
zoning map is provided on this site for your convenience.
Please confirm the zoning on any property with the City Planner, Mary
Ann Brenner, (269-9011) before making any decisions relative to a
property.
Does the City
provide fire protection services?
No. Fire
Protection is provided through a special district. You may contact
them at 275-8666, or at their offices located at 1475 N. 15th Street.
Does the City
provide sewer service?
No. Sewer services are
provided through a special district. You may contact them at the
Fremont Sanitation District, 269-9050, or at their offices located at
107 Berry Parkway.
UTILITIES:
How much do I
pay for my water?
Water rates and adjustments to water rates are reviewed and set by
the City Council by ordinance (Click
here for most recent ordinance). Various areas within the
City's water system pay various rates, depending on their location,
whether inside or outside of City limits, and any pumping charges.
How often
will I be billed for water service?
Generally, residential
customers are billed quarterly, and commercial customers are billed
monthly. Special circumstances or policies may apply that would
change this billing cycle for some types of customers. You may contact
the water billing department to determine which billing cycle your
property is on.
I own several
properties in town that I rent out. May I place the water bill in
my tenant's name?
Unfortunately, no. Because
outstanding and unpaid water bills may result in a lien being placed on
the property, therefore impacting the owner of the property, water bills
must remain only in the name of the property owner. Those property
owners who wish to have water bills sent directly to the rental property
may do so; however, the customer name will remain that of the property
owner, not the renter.
I have a question about the amount I'm being charged for my stormwater
utility fee. Is there a way to have this double checked?
Yes. Fill out a
Stormwater Utility Inquiry Form and submit it to City Hall. We
will follow up on the amount of impervious surface you are being charged
for and verify the amount of the billing you receive.
PUBLIC WORKS:
Who is responsible to clean the ditch in front of my house?
All persons are required to keep the gutters and
ditches for drainage or irrigation that may extend along any highway
between the center of such highway and the tenements and grounds
occupied by them clear off all obstructions to the free flow of
water therein so that there will be no overflow of water there from.
(Municipal Code 12.16.020)
How often do you grade the gravel streets?
Gravel streets are graded monthly. Streets that
carry an average daily traffic load of greater than 200 vehicles per
day also receive an annual application of Magnesium Chloride.
What does the
Chip Seal Project consist of?
Between 6 and 7 miles of streets are prepared
each year by cutting out and replacing deteriorated areas of asphalt
and in some areas a surface skin patch is installed as a leveling
course. Usually at the end of August each year it takes
approximately one week to install the oil and chips (3/8"
gravel). This process seals the surface of the asphalt and provides
an improved wearing surface.
Who is
responsible to maintain the water meter pit that serves my property?
The property owner must maintain the water meter
pit. The City Water Department maintains only the water meter and
the water service line between the water main in the street and the
meter pit.
My water tastes
like medicine, what should I do?
For any type of taste and/or odor concern,
please contact the Water Treatment Plant at (719) 269-9019 for
information.
How can I find
out about the quality of my drinking water?
The Canon City Water Department prepares an
annual Water Quality Report that is mailed to all customers. If you
would like a copy contact the Water Department at (719) 269-9022.
Where does my
drinking water come from?
Raw water is pumped from the Arkansas River to a
48 million gallon settling pond. After settling, the water is then
pumped to the Water Treatment Plant located at 103 Tunnel Drive. The
water is then treated, settled and filtered. Finally, fluoride is
adjusted to optimal level and chlorine is added for disinfection
prior to entering the water distribution system.
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